To Report a lost or Stolen Debit card:

  • During business hours, please call the bank immediately. 608-685-4461
  • After hours, you should immediately call 1-833-933-1681

General Information:

  • If you are traveling out of the U.S. be sure to notify us. International transactions are currently blocked unless we have notification. Always carry a credit card with you as your debit card could be declined.
  • You should use your credit card or checking account for on-line and telephone purchases. We can NEVER return or put a stop payment on a purchase made with your debit card.
  • You may receive a text or phone call if possible fraud is detected. You must respond to the call or text, as your card is blocked until a response is received.


To view the full rules and disclosures document, please click the button below.

To Report a lost or Stolen BANK OF ALMA Credit card:

Call 24 Hour Cardmember Service 833-933-1681, outside the US 812-647-9794 COLLECT